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Interactive Voice Response (IVR)
Home Software Overview Interactive Voice Response (IVR)

Don’t miss sending out appointment reminders to your patients! CosmetiSuite’s IVR service gives your staff more free time with options you can choose from.


Automated & Receptionist: Which IVR For Your Clinic?

1. Automated, computer generated calls

  • Office schedules are automatically transferred to a CosmetiSuite server which makes the calls.
  • Patients press "1" to confirm the appointment or "2" to cancel the appointment.
  • Response is automatically visible on the CosmetiSuite’s Scheduler, or in IVR reports in your office, to notify front office staff of confirmations or cancellations.
  • Each office chooses when and how often calls should take place, and has the option to record a personal message.

2. CosmetiSuite receptionist reminder

  • Office schedules are automatically transferred to the CosmetiSuite server for a receptionist to make a personalized call.
  • Response is automatically visible on CosmetiSuite’s Scheduler, or in IVR reports in your office, to notify front staff of confirmations or cancellations based on the patient’s feedback.
  • Maintain a personal relationship with your patients but with a significantly reduced overhead cost.


Request a Demo or Contact Us to get your IVR started—and satisfy your every patient's needs.

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