Interactive Voice Response (IVR)

Don’t miss sending out appointment reminders to your patients! CosmetiSuite’s IVR service gives your staff more free time with options you can choose from.

Automated & Receptionist: Which IVR For Your Clinic?

1. Automated, computer generated calls

  • Office schedules are automatically transferred to a CosmetiSuite server which makes the calls.
  • Patients press "1" to confirm the appointment or "2" to cancel the appointment.
  • Response is automatically visible on the CosmetiSuite’s Scheduler, or in IVR reports in your office, to notify front office staff of confirmations or cancellations.
  • Each office chooses when and how often calls should take place, and has the option to record a personal message.

2. CosmetiSuite receptionist reminder

  • Office schedules are automatically transferred to the CosmetiSuite server for a receptionist to make a personalized call.
  • Response is automatically visible on CosmetiSuite’s Scheduler, or in IVR reports in your office, to notify front staff of confirmations or cancellations based on the patient’s feedback.
  • Maintain a personal relationship with your patients but with a significantly reduced overhead cost.

Request a Demo or Contact Us to get your IVR started—and satisfy your every patient's needs.


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