Patient Engagement

CosmetiSuite Patient Engagement

Connect With Your Patients, Grow Your Practice

Connecting with your patients and exchanging health information has never been more critical. CosmetiSuite’s patient engagement solutions allow your patients to manage their care at their own pace. Automate manual processes and give your patients faster check-ins, shorter wait times, and the online conveniences they deserve.

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Patient Portal and Patient App

Empower Your Patients, Elevate the Patient Experience

patient engagement software

Patient Portal and Patient App, a web-based platform and mobile app respectively, enable you to extend your practice’s reach and empower patients to play an active role in their health. With 24/7 access to their medical information, patients can request appointments and refills, send photos and messages, pay their bills, see invoices, review their quotes, and more. 


Patients who are engaged in their health are happier, more satisfied, and experience better outcomes. Satisfied patients provide a positive impact on your practice, getting you more referrals, better reviews, and repeat patients. Give them the tools to actively take part in their health.


Connect with your patients and provide care that goes beyond the appointment.

Connect. Engage. Empower.

IMS InTouch

patient engagement software

Eliminate “No Shows” and Make Meaningful Patient Connections

A single “no-show” appointment can mess up your whole schedule, bring disarray to your day, and threaten your revenue. Meanwhile, manually calling and messaging your patients about their upcoming appointments takes up your staff’s valuable time. Instead, use an automated appointment reminder system that syncs with your practice’s Scheduler in real-time. 


IMS InTouch is an EHR-integrated automated email and text messaging service that sends messages from your EHR straight to your patient’s inbox. Patients can confirm or cancel their appointment, and their responses automatically appear in Scheduler. Customize your template, set it up once, and let InTouch do the rest. Instantly see a significant increase in confirmed appointments. 


InTouch also allows you to broadcast your latest services, products, and promos. Brighten up your patient’s day by sending personalized birthday greetings. Send notifications for prescription changes or whenever a document becomes available on the Patient Portal.

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IMS OnArrival

Check-In Made Easy

patient engagement software

Long lines at your front desk aren’t just an eyesore, they can also drive patients away and hurt your profitability. Streamline your check-in process and let your patients check themselves in as soon as they arrive.


Fully integrated with Cosmetisuite, OnArrival is an automated self-check-in system that empowers your patients to facilitate their own check-in process from your clinic tablets, helping accelerate and streamline your patient flow. OnArrival comes equipped with the Meditab Intelligent Assistant (MIA), an AI-enhanced feature that walks patients through the process, making patient onboarding seamless and easy. Don’t let your patients and staff suffer from the inefficiencies of manual check-ins again. 


Apart from quality patient care, ensuring a hassle-free patient experience should also be a top priority. Patients today expect nothing less. OnArrival welcomes your patients with a fast and convenient check-in experience.

Increase Patient Engagement, Boost Productivity

patient engagement software solutions

Our patient engagement solutions benefit both patients and providers. Allowing your patients to take charge and monitor their health saves your staff valuable time on administrative tasks.

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Appointment Requests

Simplify your scheduling process and allow patients to request appointments from Patient Portal, Patient App and ABS.

patient care portal

Secure Messaging

Exchange secure messages in real-time and lower the amount of time your staff spends on the phone.

patient engagement software solutions

Self Check-in

Reduce the patient queue at the front desk and have your patients check in themselves.

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Virtual Visits

Jump in a telemedicine session and expand your patient’s access to care.

patient engagement software solutions

Quick Document Access

Eliminate inefficiencies and have your patient complete and sign forms before an appointment.

healthcare patient portal

Spanish Interface Option

Cater to your Spanish-speaking patients, and don’t let language get in the way of an excellent patient experience.

patient engagement software

Brand Your App

Add your clinic’s branding to the app and set yourself apart from competitors.

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Update Patient Information

Let your patients update their personal information so your staff can focus on other tasks.

Ready to Enhance the Patient Experience?

patient engagement software solutions
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